My Core Journey
Terms & Conditions (“Terms”)
Effective Date: August 3, 2023
PLEASE CAREFULLY READ THIS AGREEMENT. IT DEFINES THE LEGALLY OBLIGATING TERMS AND CONDITIONS FOR YOUR ACCESS TO THE WEBSITE AND WEB APPLICATION FOR “MY CORE JOURNEY”.
IN ACCORDANCE WITH THESE TERMS, YOU AGREE TO ARBITRATE DISPUTES WITH US AND WAIVE YOUR RIGHT TO SEEK REMEDIES FROM US IN A CLASS ACTION FORMAT.
1. General information
My Core Journey (hereafter referred to as “MyCoreJourney”, “the Company”, “we”, or “us”) supply content, products or subscription services listed on the website mycorejourney.com. The content within the website taps into the health & wellness space. To create an account in MyCoreJourney the user must read and accept these Terms and Conditions (hereby referred to as “Terms”). These Terms constitute a collective agreement, which is valid between you (hereby referred to as “You”, “your”, “the User”, “the Subscriber”, “he/she” or “his/her”) and the Company owning MyCoreJourney product and services. By using MyCoreJourney website (hereby referred to as “Service” or “Site”) and by on this Site purchasing a subscription to the application part (hereby referred to as “Product” or “Web Application”) you confirm that you agree to be bound by all of the Terms described below and comply with them as if you had signed a written agreement. These Terms of the company complies with EU consumer law. A link to these Terms can be found in the footer of the website as well as in the subscription view and the purchase view. Users will not be notified of any changes to these Terms. The latest and most current version of the Terms will be posted on this page and available for the User to review at any time. We will provide notice by updating the “Last Updated “ date. By continuing using our Site after this date, you agree to the updated Terms. Therefore it is your responsibility to review these Terms often.
Address to the company is: Skyttegade 20, 5. Sal, 2200 København, VAT: 35742905. Phone Number: +45 27213969, email: contact@mycorejourney.com
1.1 My Core Journey Product
These terms outline the guidelines that apply to any content, products and services that are provided by us and made available on the Site and the Web application such as content, products, services and the Apps, and are collectively hereafter referred to herein as the “Product” or “Products”, which may be updated from time-to-time at the sole discretion of MyCoreJourney. The term “Device” refers to the device which is used to access the Products including but not limited to computers, smartphones and tablets.
1.2 The use of MyCoreJourney by minors
The Site is not intended for children under 18 years of age. No one under age 18 may use the site. By signing up as a registered user of MyCoreJourney Web Application, you represent, acknowledge and agree that you are at least 18 years of age. If you are not at least 18 years old, you may not use the Site at any time or in any manner or submit any information to the Company or the site.
The user also warrants to have read and understood the “medication Disclaimer” in these Terms.
1.3 Your notices and questions
If you have a question regarding using MyCoreJourney, you may contact us at support@mycorejourney.com. Even if we endeavor to answer all mails you acknowledge that the provision of customer support is at the company’s sole discretion and that we have no obligation to provide you with customer support of any kind.
2. Copyright and lawful use
All material in the site is copyright protected (©). Only for your own personal, non-commercial use are you allowed to use the site and the product provided that you do not use any Content in a manner that suggests an association with any of our products, services or brands. If any specific need for sharing content in an institutional use you must receive a prior written consent from the Company.
We grant you a limited license to access and make personal use of the Site. No Content of the Site may be copied, reproduced, republished, downloaded (other than page caching), uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, Website or other medium for publication or distribution or for any commercial enterprise, or sold, resold, visited, or otherwise exploited for any commercial purpose such as marketing or ads. It may also not be used to boost traffic to your own website, or to sign up for, subscribe to, or purchase other services. You are solely responsible for using the MyCoreJourney Product for lawful purposes only, and for not posting or transmitting through the Site any information that violates or infringes in any way on the legally recognized rights of others, or that contains computer viruses or computer programs designed to harm or intrude on any system, data, or information in the Product. User Content on MyCoreJourney may only be posted by the user if the user owns it, created it, or has explicit permission to do so.
A limited amount of content may be marked and authorized for the user to share in their personal social channels (Facebook, Twitter, etc.). With respect to content made available by MyCoreJourney specifically identified as available for distribution by you (“Distribution Content”) as part of your blog or other online commentary, analysis or review (“User Commentary”), MyCoreJourney also grants you a limited right to download, reproduce and distribute Distribution Content over the internet as part of your User Commentary. You may also link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
2.1 Trademarks
All MyCoreJourney product and service marks, written materials including without limitation, MyCoreJourney®, the MyCoreJourney logo are owned by MyCoreJourney. All trademarks, logos, pictures, product and company names, and other intellectual property that are shown or mentioned on or in the Products belong to their respective owners. Unless otherwise expressly noted, nothing entitles you to use, modify, remove, or copy such material, nor does it offer you any permission to do so. It is against the law for you to utilize the trademarks on the products in any way other than as intended. You agree that the utmost extent of the law, including initiating criminal prosecution, will be used by MyCoreJourney to enforce its trademark rights. You agree that you will not alter or remove any copyright notice or proprietary legend contained in the Web site and you agree that any copy made shall include the MyCoreJourney.com or any third party provider’s copyright notice or any other notice included therein. No other permission is granted to you from the previous sentence. Other product and company names mentioned on the Site may be trademarks of their respective owners.
3. Create an account
3.1 Non-subscribers
The website accessed via the address www.mycorejourney.com is available to all visitors. The website offers a test to visitors to help them determine whether the site’s products and services are of any value to them. The test consists of a questionnaire with a series of predefined answers. The result is sent to the visitor’s email with a link to register as a user and thus gain limited access to sections, features, and steps 1 and 2 in MyCoreJourney.
3.2 Create an user account and User Access
The User is required to register a user account in order to access the free & paid subscription. To register, users need to go to the SIGNUP icon on the Frontpage, choose signup and fill in required fields. At signup the User is required to enter a user name and a password (hereafter “Login Information”). After Registration the User can do the first two steps in the program free of charge, or choose the paid subscription called ‘CORE’, which is monthly payment based subscription outlined in the “Subscription Policy” on this Site.
3.3 Login information
The Users Login Information is personal and may not be used by others unless otherwise stated on the product. The User is required to keep the Login Information in a safe place so that others cannot gain unauthorized access to them. The User is responsible for all use of his/her user account.
If The User suspects illegal use of The User Login Information, The User must immediately notify MyCoreJourney at support@mycorejourney.com and also change the password of the account.
4. Type of Subscriptions
There are three type of subscriptions, FREE, CORE and CARE Subscriptions. These are outlined in the Subscription Policy located in the footer of the website.
5. Adjustments and Changes
You agree that the Company shall not be liable to you or any third party for any modification, change, deletion, suspension, or cancellation of any part of the Product such as the system requirements for the Site and the format of any content, in whole or in part, or the concept, or any aspect of the Business, and that the Company may change the terms and conditions and/or rules that govern your subscription in mycorejourney, including established policies, without any specific notice to you. You agree that any of the above-mentioned changes will take effect immediately after they are posted on the Site. Any use of the Product and/or the Site by you following such notice shall be deemed acceptance of the changed terms.we may amend these terms from time to time.
MyCoreJourney reserves the right to change the fees and any other terms of the payment. The change must be notified to The User no later than thirty (30) days before the change takes effect. In the event of such changes, The User is entitled to terminate the subscription with effect from the date on which the change takes effect. If The User does not terminate the subscription before the change takes effect, it must be considered acceptance of the change. Changes that are obviously beneficial to The User apply immediately without the right of cancellation of the User.
6. Availability of The Site and application
Our goal is to provide you with the best service we can, but we cannot promise that the website and web application will satisfy all of your needs or be error-free. If a problem arises, kindly let us know at help@mycorejourney.com. We’ll investigate your concern and, if we decide it’s appropriate, fix the problem. We have the right to temporarily restrict access to the Products while we fix any issues. If the Products are unavailable for a length of time that is considered commercially acceptable, we won’t be responsible to you.
In order to facilitate repairs, upkeep, or the addition of new facilities or products, your access to the Products may occasionally be limited. As soon as we are able, we will restore the website and web application.
7. Termination of account
7.1 Account Deletion
If you wish to delete your account log into your account and select “Edit Account” in your menu to the right of your startpage and choose “Delete”. Your personal user content such as journaling and personal data such as receipts will be deleted immediately.
INFORMATION ABOUT TERMINATION OF SUBSCRIPTION CAN BE READ IN MYCOREJOURNEY’S SUBSCRIPTION POLICY AVAILABLE IN THE FOOTER OF THE WEBSITE.
8. Users Data and Data Retention
8.1 Sensitive information
Sensitive information is confidential information such as credit card numbers, email, phone number, as well as your personal user content on the the products web application. By creating an account and purchasing a subscription you may be asked to provide certain personalized information to us (such information is referred to hereinafter as “Personal Information”). Your personal information will be stored according to MyCoreJourney’s Privacy Policy where we outline our data collecting and usage procedures with regard to the confidentiality of your Personal Information. MyCoreJourney does not have access to your credit card number. Our payment solution is managed by a third party who uses, the encryption-based Internet security protocol SSL required by law, to protect all your sensitive information from hackers. We advise you to carefully read our Privacy Policy for details on how we manage your data.
8.2 Your Personal Content
By registering a user account you consent to us storing your personal written content as well as journaling (hereafter referred to as “Personal User Content”) related to the steps in MyCoreJourney program. Even if you choose to unsubscribe we retain your personal user content to facilitate easy return to a subscription. This means that should you decide to resume your subscription in the future, your previously saved work will still be available to you. By using MyCoreJourney Application you agree that if you terminate your subscription you allow us to store your personal user content securely and in accordance with our privacy policy to ensure it remains protected.
In our Subscription Policy document available at the footer of this website the termination of subscription is further described.
You accept that if you delete your account, your personal user content is immediately deleted.
8.3 Your Submissions
You agree that you have no expectation of privacy if you send other information including but not limited to postings, blog comments, testimonials, original ideas, notes, sketches, concepts, materials, feedback or other information (hereby referred to as “User Submissions”). You agree that we will own these submissions and be free to use them however we see fit, now or in the future. Note that if you post or send to us any information (intentionally or unintentionally) we will have the unrestricted right, free of any consideration, to use such information for any purpose whatsoever, commercial or otherwise and without any further permission from you. In posting or sending us any information you warrant and represent that such information is your own and not information of or relating to any other person or entity and you indemnify us and our affiliate’s from all and any claims arising out of the publication or use of such information.
We disclaim all liability for any User submissions that you or any other user submits. We do not necessarily endorse any opinion contained in such material. We make no warranties or representations, express or implied, about User submissions, or its legality or accuracy. You acknowledge that your submissions will not be returned to you and you waive all “moral rights” in the User Submissions and agree that none of the submissions shall be subject to any compensation, obligation of confidentiality on the part of MyCoreJourney.
9. Cookie and Privacy Policy
MyCoreJourneys Cookie and Privacy Policy is available in the footer of the website and web application. Our privacy policy is clarifying what personal data we collect form our users, why and how we keep it confidential and protect it. We are compliant with the European Data Protection Regulation (GDPR). Here is a direct link to Cookie and Privacy Policy.
10. Subscription Policy
MyCoreJourneys Subscription Policy is available in the footer of the website and web application. Our Subscription Policy is clarifying the subscription, payment, and cancellation clauses. Here is a direct link to Subscription policy.
11. Warranty DISCLAIMER
11.1 The Site and its content
MyCoreJourney does not promise that the site or any content, service or feature of the site will be error-free or uninterrupted, or that defects will be corrected, or that your use of the site will provide specific results. The Site and the web application and the content on it, including the resources, and all text, graphics, images and other material contained on or linked through are for general information purposes only and is delivered on an “As-is” basis, on “As-available” basis AND “WITH ALL FAULTS” BASIS. Therefore, to the fullest extent permissible by law, without warranty of any kind. While we endeavor to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability of the content and the website. It cannot always reflect all the most recent research in all areas of health and wellness, psychology, therapy and medicine science. MyCoreJourney cannot ensure that any files or other data you download from the site will be free of viruses or contamination or destructive features. Neither are we in a position to verify the accuracy and reliability and completeness and timeliness of third-party content that we might link to or share.
11.2 Third party content
We do not make any representations or warranties as to the security of any information, content or materials, including, without limitation, credit card and other personal information you might be requested to give to any third party. You hereby irrevocably and unconditionally waive any and all claims against us with respect to information, content and materials contained on the site, including, without limitation, user-generated content, on third party sites. MyCoreJourney cannot ensure that any files or other data you download from other websites that we link to will be free of viruses or contamination or destructive features. We encourage you to make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any third party. If there is an inconsistency between our description of the third party’s terms and conditions, and the third party’s own Terms and Conditions, the third party’s Terms and Conditions apply. MyCoreJourney DISCLAIMS ALL WARRANTIES, expressed or implied. Reliance on any information provided within the Site is solely at your own risk, and your own total responsibility for use of the site and the linked sites. You agree that if you are dissatisfied with the Site or its content your sole remedy against MyCoreJourney is to stop using the Site and its content. This is a relief bargain between the parties.
11.3 System interruption
We cannot guarantee that there will be no damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action. MyCoreJourney reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
Applicable laws in certain counties or states may not allow the limitation of implied warranties or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you and you may have additional rights.
12. MEDICAL DISCLAIMER
While we offer you a platform for self-reflection, self-development, planning and journaling in the health & wellness space we are not a professional health care or medical provider, nor should our product be considered as a therapeutic provider OR psychological treatment and should never be used as an alternative to medical or psychological treatment. We do not give professional therapeutic advice, professional tests, products, procedures, or opinions. People with existing mental health conditions should speak with their health care providers such as doctors, psychologists, therapist or psychiatrist before starting a self-reflection and journaling practice with MyCoreJourney.
You must not have a medical condition or medical symptoms which makes you unfit or unstable to use the MyCoreJourney Site or App. As a psychologist, therapist, psychiatrist or doctor or other professional user it is completely your responsibility to determine whether MyCoreJourney site or App can supplement or replace your practice for your client.
MyCoreJourney does not warrant the usefulness of the site or warrant to provide a therapeutic (or physical) benefit. We cannot ensure that you will be satisfied with our product and service, nor any other product or service from a third-party website we might link to. Any information and content in the Site, such as helptext, guidance, advice, blogs, tooltips, articles and other material is provided simply for your convenience and only intended to support the relationship between you and your healthcare providers and not to replace it. We are not liable or responsible for any consequences of you having read or been told about certain opinions or advice as you assume full responsibility for your decisions and actions.
By creating an account and using the Site you warrant that you are in an adequate mental and emotional health to endeavor to do the MyCoreJourney process including defining your own core values, defining your own Healthy Relationship, defining own your own activity needs, and defining your own Plan of Action as well as executing the plan and journaling. You warrant that you have no disability or condition that would make such a mental and emotional process dangerous. We strongly advise you to obtain professional licensed specialist therapeutic advice before taking, or refraining from, any content on the Site and MyCoreJourney program (the four steps).
You acknowledge to have received advice from MyCoreJourney about the need to take this action. By creating an account on MyCoreJourney, the Products, you warrant that you are mentally and emotionally capable of pursuing a self-reflection and self-development process.
YOU ACKNOWLEDGE THAT YOU HAVE CAREFULLY READ THIS “WAIVER AND RELEASE” AND FULLY UNDERSTAND THAT IT IS A RELEASE OF LIABILITY. YOU EXPRESSLY AGREE TO RELEASE AND DISCHARGE ALL INDEMNIFIED PARTIES FROM ANY AND ALL CLAIMS OR CAUSES OF ACTION AND YOU AGREE TO VOLUNTARILY GIVE UP AND IRREVOCABLY WAIVE AND RELEASE ANY RIGHT THAT YOU MAY OTHERWISE HAVE TO BRING A LEGAL ACTION AGAINST ANY INDEMNIFIED PARTY RELATED TO MYCOREJOURNEY FOR PERSONAL INJURY OR PROPERTY DAMAGE.